Managing Director's Ray and Kathy have worked as a very successful team for over 20 years, providing management, accounting, facilities and promotion services for substantial mixed retail/office complexes across the Gold Coast, Brisbane, Mackay, Port Maquarie and other areas across Australia.
We have worked extensively with some of the largest property owners in Australia and our major clients have included: • Orchard Funds Management • Rockman Family (Northrock Investments) • Brookfield Multiplex • Rayjon Properties • Star Hotels Pty Ltd • Balmain • Ernst & Young • PPB Advisory However, our management and accounting experience goes well beyond the institutional client profile. Specifically we work with many private investors and we concentrate on providing a personal service to all our clients to meet their own individual requirements. We have managed many centres with both retail and office tenancies and several stand-alone office buildings spread over an area from Northern New South Wales to the Far North Queensland. Our Approach to Property Management
At RM Realty Pty Ltd we pride ourselves in providing clients with a very personalized service. To ensure this we focus on: • Understanding the critical success factors for our clients’ business (investments) • Being responsible to client needs, demonstrating a caring attitude about our clients and the success of our clients’ business • Adding value to our contracted services by identifying client expectations and then meeting mutually agreed objectives • Providing clients with timely, top quality service by a total service commitment to contractors and sub-contractors, ensuring adequate supervision and performance management • Developing sound planning skills and business processes so that services are completed accurately the first time • Allowing the client to deal at all times directly with the Property Managers - Ray Maddock and Ted Baczkowski • Allowing the client to deal at all times directly with the Finance Manager, Kathy Bown Our model provides high level strategic advice and service that meets the client’s requirements. This is achieved through advanced IT capabilities, senior managers and greater support from upgraded process areas such as Facilities Management, Trust Accounting and Financial Reporting Capabilities. Management Portfolio
Detailed below is a sample of some of the Retail/Office Management Portfolio’s we have managed over the past 37 years. Shopping Centres • Park Village Shopping Centre, Middle Park • Chevron Renaissance, Surfers Paradise • Bell Central, Mudgeeraba • Lighthouse Plaza, Port Macquarie • Treetops Plaza, Burleigh Waters • Piazza on the Boulevard, Surfers Paradise • Hollywood Plaza, Helensvale • Metro Market Shopping Centre, Biggera Waters • Brygon Reserve Shopping Centre, Upper Coomera • Sorrento Shopping Centre, Bundall • Pine Mountain Rd Shopping Centre, Brassall • Highland Park Shopping Centre, Highland Park Office Building/Mixed Retail • Hilton Project, Surfers Paradise • Dolphin Centre, Surfers Paradise • 64 Ferny Avenue, Surfers Paradise • The Exchange Building • 60 and 54-58 Nerang Street, Nerang • Emerald Lakes, Carrara 7-Eleven/Service Stations/Mixed Retail • Northlakes – 62 Flinders Parade • Hope Island – 341 Hope Island Rd • Elysium Central – 2 Elysium Rd, Carrara • Exit 57 – 170 Old Pacific Highway, Oxenford • Kingston – 1-3 Juers St |